Welcome to Active Technologies, your trusted provider of computer repair and related services in Guyana. We appreciate your trust in our offerings. These detailed Terms and Conditions outline the rules and guidelines that govern your interaction with our website and the utilization of our services. By accessing our website and engaging with our services, you agree to comply with and be bound by these comprehensive terms.

User Accounts: To access our services, users must create an account. It’s crucial to maintain the confidentiality of your account information and notify us promptly of any unauthorized access or security breaches.

Refunds for Software Products: At Active Technologies, we understand that our software solutions are intricately tailored to meet the specific needs of your business. Therefore, we do not offer refunds for software-related products. We consider the allocation of valuable time and resources integral to our service delivery. Prior to finalizing any software purchase, we encourage thorough evaluation to ensure it aligns with your organization’s requirements.

Physical Product Returns: If your business acquires a physical product from us, you have a 7-day window from the purchase date to initiate returns. To be eligible, the product must remain unused and undamaged. Please note, a 10% restocking fee applies to all returned physical items.

Warranty for Physical Products: Our commitment to quality extends to the physical products we offer. Active Technologies provides a robust 6-month warranty period for physical products, covering defects and malfunctions arising during normal use. However, please be aware that the warranty becomes void if the product is used beyond its intended purpose, such as in extreme environmental conditions outside the specified operating range. Additionally, attempting self-repair or using accessories not recommended by the manufacturer can also invalidate warranty claims. Damage caused by accidents, natural disasters, or other external causes, failure to follow recommended care and maintenance instructions, software modifications, loss of proof of purchase, or unauthorized resale or transfer may also result in warranty denial. Furthermore, warranty coverage may cease if the product is declared obsolete or discontinued by the manufacturer, or if its use violates local laws or regulations. It’s important for consumers to adhere to these guidelines to ensure their warranty remains valid and effectively protects their investment in our products.

Prioritizing Your Satisfaction: Your satisfaction is paramount to us. We encourage open communication and are prepared to address any concerns your business may have. If you need clarification or have inquiries, please do not hesitate to reach out. We are committed to ensuring a positive experience for your organization.

Services Offered: We pride ourselves on delivering high-quality computer repair services and related solutions. Service specifics, including costs and turnaround times, will be communicated upon request or initiation of service, ensuring transparency throughout.

Payment: Payments for services must be made through the provided options on our platform and are subject to verification and authorization. We reserve the right to suspend or terminate services in cases of payment issues until resolved.

Privacy and Data Security: Protecting user information is paramount. Our Privacy Policy outlines procedures and safeguards to ensure data security, employing industry-standard measures to maintain confidentiality.

User Conduct: Users must use our website and services lawfully. Misuse or engagement in fraudulent activity will result in account termination, and we reserve the right to take legal action to protect our platform.

Intellectual Property: All content and intellectual property on our website belong exclusively to Active Technologies. Users may not use, reproduce, or distribute any content without explicit permission from us.

Termination: Active Technologies may terminate user accounts and services at its discretion, with or without cause. Users will be notified, and any outstanding obligations must be settled promptly for a smooth resolution.

Amendments: These Terms and Conditions are subject to periodic review and may be amended. Users will be informed of changes, and continued use implies acceptance of updated terms. Stay informed about our latest developments.

Governing Law: These Terms and Conditions are governed by Guyanese law, with disputes subject to the jurisdiction of Guyanese courts, ensuring fair legal processes.

Contact Information: For inquiries or assistance, our customer support team is available. Contact Active Technologies through provided information on our website. Your satisfaction and positive experience with our services are our priorities.

By engaging with our services, you acknowledge understanding and agree to these detailed Terms and Conditions. Active Technologies values your trust and looks forward to serving you with excellence.