Start with accurate essentials
Keep your business name, service areas, opening times and contact methods consistent across your website and business profiles. Do not list a physical location that customers cannot visit.
Explain how business is done
State whether customers should request a quote, call, send a message or visit. For delivery and bookings, describe the confirmation process and any restrictions.
Review as operations change
Make website and profile updates part of changes to your services or opening hours. Assign one person to approve the information so old details do not persist across channels.
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